Frequently Asked Questions

What areas do you serve?

While we primarily serve the midlands in South Carolina we are able to service the entire state.

What does an inspection include?

We offer a general estimate over the phone based on the information you give. Then we set up an appointment where our roof specialist can come out and personally access the damage. They will:

• Get accurate measurements of the roof,

• Determine the roof type and manufacturer,

• Determine composition, attachment, and deck construction,

• Determine overall roof condition and life expectancy,

• Evaluate slope and drainage,

• List observable defects,

• Report signs of leaking,

• Photo document all the above,

• Recommend repairs, maintenance, or replacement based on the inspection.

Will a representative come to my home for a the estimate?

You will be given an estimate over the phone based on the information you've given one of our team members. Then our expert roofing specialist will come to your home to make a professional assessment and make adjustments to the estimate as necessary. We are typically able to provide a final estimate on the spot or within 24 hours after the home inspection. We give 100% honest and accurate assessments. We also main the highest integrity. If you only need a repair, we'll tell you that. If we know your roof should be replaced to protect your home, we'll tell it straight.

Is there a charge for a quote or estimate?

No, SC Roofing Pro offers free estimates.

Does SC Roofing Pro help with insurance claims?

Yes, our roofing specialist works directly with all insurance companies.

Will my homeowner's insurance cover the cost of a new roof in the event of hail damage?

We work directly with all insurance companies and will ensure you get the maximum benefits. We understand what your insurance company should cover and work closely with the adjuster to ensure your claim is done properly.

How do I know if my roof qualifies for an insurance claim?

The best way to know is to contact a roofing specialist. SC Roofing Pro has worked with all major insurance companies and we are here for you through the entire process.

Are you licensed and insured?

We are bonded, licensed, and insured to serve the state of South Carolina. We are also GAF Certified. With us, you have complete peace of mind that you have chosen a reputable roofing company.

Do you offer different types and colors of roofs?

We offer a variety of colors of asphalt and metal roofs to match your home's aesthetic and needs. Speak with our roofing specialist to learn more.

What can damaged or missing asphalt shingles do to your roof?

Asphalt shingle damage can leave your roof vulnerable to more extensive damage. If gaps form between shingles or parts of the roof are left exposed to the elements, water can leak down into the wooden parts of the roof. If this happens, your roof is susceptible to rot, pest infestations, and structural weakness. Unfortunately, you can't always evaluate the health of your asphalt roof simply by looking for shingle damage. For this reason you should schedule periodic roof evaluations with a roofing professional who can look for these specific warning signs.

Can hail damage my roof?

Hail can impact your roof and shorten its lifespan if not addressed properly. If your roof has received heavy hail damage, please contact SC Roofing Pro to discuss your best options.

Will a leak in my roof cause long-term damage?

Yes, a leak in your roof will ultimately cause long-term damage and is a potential fire hazard as electrical wires in the ceilings and walls may become exposed to moisture or water. If you have a leaking roof please contact SC Roofing Pro to inspect your roof as soon as possible.

What's the best asphalt shingle for my roof?

One of the benefits to working with an experienced, reputable roofing contractor is the knowledge of materials and rooftops they bring to the table. There are two categories of asphalt shingle and the professional can match the right shingle to the specifics of your roof. This can mean the difference between a lifetime of worry-free performance and costly repairs years after year.

What goes into the structure of an asphalt roof shingle?

Asphalt shingles may appear simple in nature, but they actually feature a sophisticated multi-layered design that strengthens them and helps them protect your roof against weather elements. The asphalt that gives these shingles their name actually sits only on their outward-facing surface, topped by a distribution of fine granules. The asphalt itself gets mixed with other materials such as styrene to make it more durable and water-resistant.

How will a metal roof stand up to extreme weather?

A metal roof can withstand decades of abuse from extreme weather like high winds, heavy snow, hail storms, and even wildfires. Metal roofing has a 140-mph wind rating, meaning it can typically withstand wind gusts up to 140 miles per hour.

Are metal roofs more susceptible to lightning?

No. Metal roofs are not more susceptible to lightning than other roofing materials.

How long will my project take to complete?

The length of the installation relies on several factors such as size of the home, number of stories, home location, etc. For the most accurate information please reach out to SC Roofing Pro.

Will a metal roof make my home hot?

Actually, the opposite. A metal roof can save you money on your a/c bills thanks to higher heat reflectivity and improved emissivity compared to other roofing products like asphalt, wood, tile, etc. A metal roof can reduce cooling costs by as much as 25%!

Who will do the work for my project?

All of our crews only work for SC Roofing Pro and the owner of the company is our roofing specialist. He is the first one on site and makes sure it is completed at the highest quality so you are guaranteed the best experience throughout the entire process.

How can I tell if my home needs a new roof?

Aging roofs, missing shingles, cupping, and grit in the gutter are all telltale signs that you need a new roof. The best way to tell if you need a new roof is to have a licensed contractor inspect your roof. If you think you might need a new roof, schedule a free, no-obligation with SC Roofing Pro today.

How much does a new roof cost?

The cost of your new roof will depend on several factors including the size of the home, the number of stories, and the roofing materials needed to complete the project. Please schedule a free estimate today for the most accurate quote.

Is there a season best suited to have my roof replaced?

Working with an experienced roofing contactor means any time of the year is a good time for a roof replacement. While most materials have no temperature barriers to application, there are certain times of year when inclement weather is more common. Having your project planned to avoid those times is the best option, but roofing issues don't wait for the best time to occur, so call a professional like SC Roofing Pro as soon as you feel the need.

What payment methods do you accept?

We accept all major credit cards, checks, and PayPal.